Rubin Pillay

A terrific close that was very inspiring and provocative as he talked about how technology and current developments in biotech and medtech will deeply impact all the fields related to health.

– e-Health Research 2016 Conference, Paris FR

About Keynote Speaker Rubin Pillay

Rubin Pillay holds Professorships in Medicine and Business at the University of Alabama at Birmingham where he is also the Assistant Dean in the School of Medicine and The Chief Innovation officer of the Health System. He is one the world’s leading medical futurists and a best-selling author. He has substantial international teaching and consulting experience and a global reputation as a healthcare innovation and innovation management specialist. Dr. Pillay is a Family Physician and Clinical Pharmacologist who holds a PhD in Business Administration, an MBA and an MSc in Health Management.

 Dr. Pillay is the Founding President of the American Health Innovation Academy, a Harvard Advanced Leadership Fellow in Health Innovation and the Editor in Chief of the Journal of Innovation and Entrepreneurship in Health. He is a highly acclaimed and sought-after keynote and public speaker.

Speech Topics

Black Swans and Blue Oceans

The key theme for this keynote is “never let a good crisis go to waste”. In this dynamic 1 hour keynote, Dr Pillay suggests that key healthcare stakeholders (providers/payers/IT/ and others) can capitalize on black swan events like the pandemic by reimagining their business, operating and clinical models and pursuing big, bold blue ocean strategies. By citing examples of successful bold moves from other industries and companies that were able to significantly grow revenues and/or market share during the crisis, Dr Pillay looks at four key areas ripe for blue ocean approaches – customer facing interactions, supply chain, operations and product/service innovations – and the critical role that digital strategies will play in achieving these. This moment is not to be lost: those who step up their game will be better off and far more ready to confront the challenges—and opportunities—of the next normal than those who do not.

Leveraging Technology to Make Healthcare more Human Again

In this innovative, provocative and hopeful keynote, Rubin illustrates how healthcare offers the best opportunity for a symbiotic combination of technology and humanity. Using real world examples and cases he demonstrates how technologies, like artificial intelligence, can put the humanity back into medicine. By freeing physicians from rote tasks, such as taking notes and performing medical scans, AI creates space for the real healing that occurs between a doctor who listens and a patient who needs to be heard. The counterintuitive recognition that technology can create space for compassion in the clinical setting could mean fewer burned-out doctors, more empowered patients, cost savings, and an entirely new way to approach medicine.

From the Flintstones to the Jetsons: The New Health Economy

The winds of change are blowing and a new health economy is emerging, one shaped by technology and digitization, the emancipation of the patient to informed consumers and empowered prosumers (producers of services), the decentralization of care delivery models, the emergence of new business models and novel partnerships, the move from volume to value, and the rise of wellness, prevention and precision medicine. Even more importantly, the change is happening so fast that linear and analog thinking in this exponential and digital world will just not work. In this powerful and animated keynote, Dr Pillay takes you on a journey that explores the technological and business model innovations that are propelling the transformation of healthcare from a “Flintstones to a Jetsons” era approach, and also explores the implications for the leadership, culture and organization of health care. The journey starts with key technological innovations and their convergence (hardware, software,communications and biomedical science)and how they are driving the transitions to prosumers (patients providing their on care), platforms ( Uber/AirBnB like models) and outsurance ( getting paid for health). This follows with an overview of leadership and organizational implications of the new health economy: a quick overview of new critical skills leaders must learn (including futurism, innovation, technology management and humanitarianism) to successfully navigate a rapidly changing world, and alignment of organizational culture and climate (creative, proactive, risk averse, competitive, autonomous) not just to create strategic advantage for their organizations, but also to help build the kind of inclusive, equitable, positive and abundant future we all want to live in. Pillay ends his keynote by examining the implications of the new health economy for the patient experience. Consumers have high hopes that the new health economy can significantly improve healthcare. Many consumers are ready for healthcare to mirror other parts of their lives in terms of convenience, choice and the presence of affordable options with predictable pricing. Companies that invest in a deep data-driven understanding of their customers will be able to develop customized customer experiences and tailored products and services, reduce costs and improve outcomes.

This keynote is a synthesis of Pillay’s two upcoming books, “ Healthcare 3.0 How Technology is Driving the Transition to Prosumers, Platforms and Outsurance” and “Leadership Skills for the New Health Economy


We are living through what is arguably the most challenging time for the health care industry. Most health systems consistently underperform on one or more dimensions of performance related to the process of care delivery as well as outcomes. The healthcare industry, propelled by the politico-legislative turbulence in addition to economic, socio-demographic and technological forces, is transforming at a velocity that is catching many organizations unprepared. Current clinical, business operational and financial models are rapidly becoming redundant as the future begins to take shape. In this keynote, Dr Pillay paints a positive vision of the future of healthcare. A perfect storm driven by the convergence of policy, provider models, payer innovations and the rise of consumerism that is resulting in a move from the historical zero-sum approach in healthcare to a period of explosive connectedness, alignment and synergism. He will walk you through a succinct analysis of Trump’s proposed healthcare plan, and through the lens of disruptive technologies and the IOT, and emerging care delivery and payment models, illustrate how for the very first time in healthcare, policy, provider and payer strategies and innovations may be aligning with consumerism and a market based approach to healthcare. His keynote is brought to life with demonstrations of validated and emerging technologies that are disrupting healthcare interspersed with real world examples of emerging and converging provider and payer models.

Healthcare 3.0: How Technology is driving the transition to Prosumers, Platforms and Outsurance

Over the coming decades, humanity will encounter some of the greatest transitions any generation has ever had to face. Technological disruption is reshaping every part of our lives… every business, every industry, every society, even what it means to be “human”…..Exponential technologies are on the cusp of solving some of humanity’s biggest challenges and healthcare is set to be one of the chief beneficiaries. We are already in the midst of this medical revolution driven by the convergence of exponential hardware, software, communication and biomedical technologies. There has never been a better time to resolve the cost, quality and access challenges that have plagued healthcare for the last few decades In this interactive and animated keynote littered with real time demonstrations, Pillay explores some of the key exponential technologies that are set to impact healthcare, including Artificial Intelligence, Robotics, 3D Printing, Sensor Technology, AR/VR and the “Omics” including genomics. The solutions to the world’s most pressing health and healthcare challenges lie in the intersection of these exponential technologies. When two or more of these technologies are used in combination – converging exponential technologies – we will begin to unlock unfathomably productive capabilities and begin to understand how to solve the world’s most challenging problems. The golden thread that runs through the presentation is Pillay’s succinct explanation of how the convergence of these technologies is set to transform patients to prosumers (producers of care), current pipeline approaches to care delivery systems to platform based systems and finally a payment transformation from the current insurance based approach to an outsurance (getting paid to maintain health) based approach.

The Consumerization of Healthcare . . . Implications For Providers & Payers

Macro environmental forces in healthcare are driving a transformation among healthcare consumers. Far from being the traditionally-passive recipients of care that was prescribed and financed by others, consumers are being called upon to take a greater hand in managing and paying for their own health. In response, they are quickly becoming better informed, more discriminating on price and quality, and increasingly willing to walk away from poor service. As in other industries before it, the rise of consumerism is likely to precipitate a sea of change in how business is conducted in every sector of the healthcare industry. The industry, which has been focused on its institutional stakeholders, insurers, employers, and hospitals will shift to a new basis, in which health plans and care delivery will reorient to focus on individuals and families. Dr. Pillay will outline the implications of this new world and help you become leaders in the consumerization of healthcare through the application of a deep, nuanced understanding of consumers and the development of new business models, capabilities, and offerings.

Improving the Innovation Intelligence of your Healthcare Organization

~ How do the most successful health care organizations generate more than their fair share of smart ideas?
~ How do they unleash the creative talent of their people?
~ How do they move ideas through their organizations and supply chains that are not only innovative but impactful?

The answers to these and other key questions form the core of Dr. Pillay’s presentation for healthcare leaders who are determined to position their organizations not just to survive but to grow through creativity, innovation and entrepreneurship. Despite the increasing spend and the availability of exponentially advancing technologies, healthcare continues to be plagued with inefficiencies and complex problems – erratic quality, unequal access, and relatively high costs. Addressing this growing potential – performance gap will require novel approaches to the reconceptualization of health and healthcare delivery. Creating disproportionate value relative to these investments and advances is at the core of the innovation agenda in healthcare. Dr Pillay examines how organizations can accomplish this using his proprietary NQ360 approach.

Become The CEO of Your Own Health - Physicians Optional

Healthcare is on the cusp of radical change – we’ re in the midst of an avalanche of converging technologies in medical science, software, hardware and communications and this perfect storm is giving patients the tools to not only participate in, but direct their own care. From his unique vantage point as a clinician, academic, corporate leader and innovator, Dr Pillay examines the most exciting and promising trends driving the future of medicine and explores how these will enable patients to monitor, diagnose and in some cases treat almost every organ system no matter how difficult to access and no matter what illnesses they may have….moving from having their illnesses managed for them to becoming the CEO of their own health!!..

Alternate Title: The Future of Medicine – Physicians Optional

SMARTPHONES - The Doctor's Bag of 21st Century Healthcare

The field of healthcare is entering a period of explosive transformation. Over the past decade, smartphones have radically changed many aspects of our everyday lives, from banking to shopping to entertainment. Medicine is next! With innovative digital technologies, cloud computing and machine learning, the medicalized smartphone is going to upend every aspect of healthcare. And the end result will be that the patient will take center stage for the first time. Dr. Pillay explores how the smartphone revolution and it’s increasingly powerful new set of tools, from attachments that can diagnose an ear infection or track heart rhythms to an app that can monitor mental health, can reduce our use of doctors, cut costs, speed up the pace of care and give more power to patients!

Dr Who? Medicine in the Age of Artificial Intelligence and Robotics

The disruption and transformation of medicine has already begun and we will witness medicine advance more in the next decade than it has in the last century! We’ re in the midst of an avalanche of converging technologies in medical science, software, hardware and communications and this perfect storm is transforming medicine and healthcare in ways that sounded like science fiction a mere decade ago….and it’s happening fast! In this powerful and animated keynote, Pillay walks you through two of the key technologies that are driving the automation of medicine – Artificial Intelligence and Robotics. Most of us are barely aware of it, but AI is already a part of our lives – it’s in our cars, telling us when it’s time for the engine to be serviced based on our driving patterns; it’s in our everyday Google searches and the suggestions from Amazon that follow us around on the web; it’s the chatbot on the end of the telephone in call service centers. AI is becoming ubiquitous and most of us use it: Apple’s Siri processes two billion natural-language requests a week, and 20% of requests on Android phones are made by voice alone. AI and robots that support, diagnose and treat people are already in homes, workplaces and clinical environments all over the world. And how we embrace AI and robotics to complement and enhance current healthcare services over the next ten years will define our ability to deliver a more responsive health service with improved health outcomes, while at the same time enabling people to take more control over their day-to-day health needs. AI is getting increasingly sophisticated at doing what humans do but more efficiently, more quickly and at a lower cost. The potential for both AI and robotics in healthcare is vast. Just like in our everyday lives, AI and robotics are increasingly a part of our healthcare ecosystem. Throughout this keynote, Pillay highlights a range of products and existing or emerging AI/Robotic technology and helps providers, payers, policymakers, educators and the public consider two questions:
~ What is the role of AI/Robotics in Healthcare?
~ What is the future role of the human physician and current care delivery systems?

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Rubin Pillay book Healthcare 3.0

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KEYWORDS: Business of Healthcare, Care Delivery Systems, Change, Competition, Corporate Culture, Future, Governance, Innovation, Leadership, Policy, Population Health, Reform, Strategy, Technology, Trends, Vision, Workforce Issues