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Speakers on Healthcare

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Speaker Biography
Kevin Freiberg, PhD

Kevin Freiberg, PhD

  • Authority on companies that blow the doors off business-as-usual
  • Shares unconventional strategies of world-class leaders
  • Co-author of NUTS! Southwest Airlines’ Crazy Recipe for Business & Personal Success

Keynote Fee : $17,000 plus expenses

Travels From: CA

Topics
  • Change
  • Creativity / Innovation
  • Customer Service / Patient Relations
  • Leadership
  • Recruitment & Retention
  • Vision
  • Motivation / Inspiration
Formats
  • Keynote
  • Half Day
  • Full Day
Products




Programs
Fun Pays!: Lighten Up, Loosen Up, and Make Work More Fun

Freiberg makes a compelling argument for escaping the tyranny of the “OR”— that place where people say, “If you’re having too much fun you must not be productive.” Unfounded! Flawed thinking! The evidence suggests otherwise! People are in fact more energetic and more productive when they’re having fun at work. With some hilarious video vignettes and extremely funny stories, Freiberg will make your audience belly-laugh as they both discover and experience how other companies lighten up. He’ll outline the huge payoffs for making work fun and give your audience members permission to laugh at the off-the-wall things they do! The result? Better communication and teamwork, more creativity, higher levels of retention, and lower levels of stress and burnout.

The Power of ONE

Discover the power of what can happen when one person decides to make a difference. This topic is for i>individual contributors

Blow the Doors Off Business-As-Usual

Great companies have a “people first” philosophy. They know that when employees feel honored and served there is a reciprocal effect that causes them to provide extraordinary service to their customers. The message is that you can’t do service well externally unless you first do service well internally. Gusty leaders breed a spirit of service within their cultures because they see themselves as servants of the people they lead. Freiberg points out that many of us have a tendency to oversimplify the work of our colleagues. Consequently, he advocates the kind of walk-a-mile activities where people in one functional area develop the empathy to better understand the pressures and complexities of their co-workers in other functional areas. Jettison the kind of silo-building, turf protection, and tribalism that renders an organization sluggish and unresponsive. Trade it in for a spirit of collaboration, teamwork and unity. The result will be a seamless approach to serving your customers.

Embrace Change Courageously

Maximize your strength by focusing your power, resources and assets on what is in your control. It used to be the big that ate the small. Now it’s the fast that eat the slow. The world has changed—radically. Those who capitalize on the opportunities that come with change will move with speed, agility, and adaptiveness. The winners will be those who learn how to learn faster. But this requires a level of confidence that is foreign to many. This segment is designed to get people to brand themselves as champions of change rather than shrinking from it.

Creating a World-Class Workplace: Build a Culture That Attracts, Recruits and Retains Loyal Employees

Leaders of the 100 best companies to work for in the U.S. say that the single biggest predictor of overall success is a company’s ability to attract, retain, and motivate world-class people. They went on to say that the most important lever in enhancing this capability is corporate culture. Every organization has a culture. The question is: Is that culture intentional and purposeful or is it accidental and haphazard—established by default? When it comes to creating the culture, character and personality of the organization, great companies let nothing go to chance. The question Freiberg addresses with his audience is: What drives culture? Answer: A community of gutsy leaders who care about the culture enough to protect, promote and reinforce it everyday. But how? Freiberg will give you an opportunity to “wrestle” with the strategies employed by Southwest Airlines and other companies for reinforcing corporate culture.
Audiences will discover some fresh ideas for driving culture as well as to affirm and intensify the good things they are already doing.


Speaker Information

Kevin Freiberg, PhD, is recognized in the business arena and on the speaking circuit as a thought leader and authority on gutsy leaders and companies that blow the doors off business-as-usual. He and his wife, Jackie, are authors of the compelling book, GUTS! Companies That Blow the Doors Off Business-as-Usual. GUTS! takes you behind-the-scenes to examine how some unconventional leaders have the courage to buck traditional trends, follow their own path, and still make record-breaking profits. GUTS! is an exciting sequel to the Freibergs’ hugely successful book, NUTS! Southwest Airlines’ Crazy Recipe for Business and Personal Success, which has sold over 500,000 copies.

One of the most influential voices on the speaking circuit today, Freiberg has made a career out of understanding the core values and unconventional strategies used by world-class leaders. His book NUTS! was hailed by The Financial Times as one of the top five global business books of the year. He has appeared on CNBC and the CBS Morning News for his views on the critical links between leadership, corporate culture, and extraordinary business performance. His articles and interviews have been read in The Wall Street Journal, Business Week, and Investor’s Business Daily.

As the founder and CEO of the San Diego Consulting group, Inc., and its professional speaking firm, Freiberg helps business leaders translate the winning strategies from enduring great companies into their own models of success. He is widely acknowledged for his expertise in helping clients build strong, purposeful cultures that attract top talent and loyal customers; develop gutsy leaders who excel at hiring, retaining and unleashing world-class talent; re-recruit people and re-inspire the passion for increased performance and productivity; and increase customer loyalty by building customer-centric organizations. He also helps organizations stand out among their competitors by “de-commoditizing” their businesses; cut costs and find new revenue streams by creating an ownership mindset in everyone; and stimulate innovation, reduce stress, and build employee loyalty by making work fun.

As an Executive Coach, Freiberg helps business leaders better understand the impact of their attitudes and behaviors on corporate culture and organizational performance. Since beginning his career in 1986, he has challenged corporate leaders all over the world to create unmatched productivity, customer service, and profitability by becoming faithful, devoted, hardworking servants of the people they lead. Freiberg has a global practice working with firms in Europe, Japan, India, Central and South America, as well as companies throughout the United States and Canada.

Freiberg has worked with some of the world’s most admired companies—companies on the forefront of a revolution driving the new economy. A partial list of the firm’s clients include: American Express, Bank of America, Caterpillar, Century 21, Coors Brewing Co, Cox Communications, Eli Lilly, Ernst & Young, FedEx, Federated Department Stores, General Electric, General Motors, Jack-in-the-Box, Major League Baseball, Merrill Lynch, Minolta, NCR Japan, Nestle, Otis Elevator, Southwest Airlines, Sprint, Staples, State Farm Insurance, Unisys, U.S. Marine Corps, and Universal Studios.

Before becoming a full-time speaker and consultant, Freiberg taught for eight years in the Communication Studies department and Business School at the University of San Diego. He earned a masters degree in communication from San Diego State University and a doctorate in educational leadership from the University of San Diego. He is an active supporter of Monarch High School, a first-of-its-kind high school for homeless children, where the Freiberg family has been involved for many years. Freiberg and his wife, Jackie, are working to help make this prototype school a model for other cities across the United States.


Testimonials

“I was very impressed in that he seemed to have done his background work. He showed a surprising understanding of the medical group management environment.”

- Medical Group Management Association National Conference

“All our attendees rated your presentation "Excellent!" You did a great job learning about health care and our Franciscan Health System prior to giving this keynote, which lent real credibility to your comments.”

- Holiday Retirement Corp

“All our attendees rated your presentation "Excellent!" You did a great job learning about health care and our Franciscan Health System prior to giving this keynote, which lent real credibility to your comments.”

- Franciscan Health System