Dr. Rick Brinkman is best known for his Conscious Communication ® expertise conveyed to millions of people via keynotes and trainings, radio, television, print interviews, and numerous award-winning books, videos and audio programs. His energetic, larger than life keynotes are perfect for any organization, association, conference, or event. He has spoken for groups as intimate as 25 CEO's on a sunset cruise to as large as 8,000 conference attendees.
Naturopathic Physician
Dr. Rick earned his Doctorate in Naturopathic Medicine from National College of Naturopathic Medicine, Portland, OR. He opened his practice specializing in mind / body medicine. His success with his patients led him to further study communication and how it can profoundly affect quality of life.
Tom Peters-In Search Of Excellence Trainer
Dr. Rick expanded to public practice becoming a trainer and professional speaker on communication, health, and wellness issues. In 1988 he was one of only 15 people the Tom Peters Group approved to do In Search of Excellence & Thriving on Chaos seminars.
International Best-selling Author
In 1994 he co-authored the international bestselling book, Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst, published by McGraw-Hill. In its third edition (2012), it has sold 2,000,000 copies in 23 languages. In 1998 he co-authored the McGraw-Hill book, Life by Design, Bringing Out the Best in Yourself, which is available in three languages. In 2002 McGraw-Hill released his third book, Dealing With Relatives: Bringing Out the Best in Family at Their Worst. His latest book, Love Thy Customer, has been selected as McGraw Hill's business book of the year 2006. In addition he is the author of four audio and two video training programs on customer service, communication and life management. His audio tape "Dealing with Difficult People" is on Columbia House's all time top ten best seller list.
Awards Recipient
Dr. Rick has received numerous awards including Funniest Speaker of the Year by the Sales Forum and the Institute for Management Studies Distinguished Faculty Award.
Who's Who Client List
His message is well received by people in all industries at all levels. Clients have included the Astronauts at NASA, LucasFilm, Sony Pictures, IBM, Texas Instruments, the Federal Reserve Bank, the Army, Navy, IRS, Merck, Sanofi-Aventis, Loma Linda University Medical Center, Wells Fargo, Young Presidents Organization (YPO) and many others.
Dr. Rick imparts sophisticated knowledge with a light- hearted touch. Using every day situations, character sketches, and sound effects, he creates a larger than life presentation that fills your people with comic and cosmic "shocks of recognition" and insight. In short, his techniques produce results-oriented action for your organization because the substance of Dr. Rick's content is embedded by humor into memory.
CAM: Complementary and Alternative Medicine, Saving Quality of Life and Our Economy
Complementary and Alternative medicine is not only evidence based, but the evidence for it's healthcare cost savings is irrefutable. Our healthcare costs are out of control because we have a system based on Disease Management and not Health Care. Primary care should be prevention and wellness based, spotting and intervening on trends. 60% of all deaths are now due to chronic disease and it is all preventable. However, even according to JAMA the allopathic health system is not preventing it. Even worse 70-75% of all our health care dollars are being spent on preventable chronic disease and it is bankrupting us.
In this program, Dr. Rick Brinkman will show how our medical system got turned upside down, how CAM can save us from our health care crisis and he will also show a clear path of personal responsibility that will change our world. He is known for his trademark style of 'Educating through Entertainment', using comedy and story telling to make the learnings memorable.
Dealing With Difficult People ~
How to Bring Out the Best in People Even at Their Worst
Just as some people bring out your best, and other people bring out your worst, you can bring out the best in other people at their worst. It's a matter of understanding where they are coming from and what is likely to work with them. In an energetic, humorous manner, Dr. Rick's message hits home with situations that people find themselves in every day and empowers them with practical solutions.
What you say to people can produce defensiveness or trust, increase resistance or cooperation, promote conflict or understanding. Communication is like a phone number, we need all the digits to get through and we need them in the right order. When we don't pay attention to our communication and its effects on people, we often create difficult situations. By becoming a Conscious Communicator - having the skills and knowing the specific strategies to handle various problem behaviors - we empower ourselves to be successful in bringing out the best in people.
Dealing With People You Can't Stand delivers:
• Four key areas of focus to solve your people problems
• Essential skills that prevent conflict and create harmony in the
workplace
• Critical techniques to help you "listen to understand" why people
act like they do and what you can do to influence positive
communication
• Building blocks for specific strategies to change difficult
behaviors into complementary ones
Difficult Behavior is a Threat to Patient Health
THE DISEASE: In July 2008 The Joint Commission issued a warning that rude language and hostile behavior among health care professionals poses a serious threat to patient safety and the overall quality of care. They further stated that hospitals would be required to address such behaviors or risk losing accreditation. They also cite a study by the Institute for Safe Medication Practicesstating, "40% of clinicians have kept quiet or remained passive during patient events rather than question a known intimidator."The Commission issued a new standard effective January, 2009. Are you prepared?
THE CURE: Dr. Rick's 'Conscious Communication®' programs address difficult behaviors.
Dr.Rick identifies why people act the way they do, what causes them to be difficult and what to do about it. He teaches specific strategies to turn conflict into cooperation, emotion into reason and hidden agendas into honest dialogue. Even better he doesn't just teach people how to handle difficult behaviors, but how to prevent them and he influences the people who are being difficult to take responsibility for their own behavior.
Leadership In Action
Influence Positive Behavior...Increase Motivation & Morale...Increase Productivity
In times of rapid change and the need to do more with less, leaders must create an inspiring environment, empower others, give useful feedback, create an attitude of continuous improvement, and rally people around greater visions and goals. With Dr. Rick's Leadership In Action program, leaders are empowered to be great communicators and bring out the best in their teams.
Leadership In Action delivers:
• Skills to influence and inspire people
• Techniques to improve overall morale and performance
• Strategies to neutralize conflicts and unite all around a common
purpose
• Solutions that drive performance and profits
Life By Design
(Based on the book by the same name)
Some clients have nicknamed this program, "How to Get a Life." Dr. Rick shows people how to organize for success, establish clear priorities, separate work and personal time, recover time to do what is important and eliminate procrastination.
Life By Design shows attendees how to:
~ Recognize, clarify and stick to priorities
~ Master being here-now, and eliminating low priorities
~ Use time management techniques and recover time for what is important
~ Understand how health and energy is connected to feeling in control
~ Recognize and dump pseudo-procrastination
~ Establish clear priorities
~ Recover time to do what is important
~ Eliminate procrastination
Dealing With Relatives!
(Based on the book by the same name)
Families are crazy, difficult, embarrassing, aggravating, etc.--and bad feelings between family members tend to linger, and repeat in a cycle, often leading to further misunderstandings.
In DEALING WITH RELATIVES, Dr. Rick uses healthy doses of insight, commonsense, reality checks, and humor to help address this very serious topic, and offering practical guidance on how to move beyond. First, he helps clarify our feelings by identifying ten types of behavior and giving them names like--the controller, the meddler, the martyr. Next he addresses common family situations that bring trouble and provides advice on how to deal with these traps.
And Dr. Rick offers the right language for expressing how you feel--without confronting, without shouting, without walking away. As he says, you can't choose your relatives--but you can choose how to deal with them through his practical, take-action advice for breaking the cycle of dysfunction.
This program is guaranteed to be the #1 program for the holiday season!
PUI- Practicing "Under the Influence of Fatigue"
The issue of fatigue has become a popular topic for discussion most recently as it relates to patient safety and nurse well-being. In this program, Dr. Rick Brinkman delivers his "Three D's of Nurse Fatigue" Depression, Distraction and Directed Attention Fatigue (DAF).
The results have been well documented: people get more aggressive, are less tolerant, are impatient, cranky, and ignore normal social cues. The result of that equation is "Patient dissatisfaction." Further they become forgetful, apathetic, and exhibit bad judgment and that results in patient safety errors and accidents.
In his program "Practicing Under the Influence of Fatigue," Dr. Brinkman outlines what you can't control. More importantly, his main focus is on the things you can control, offering nurses and other caregivers direction to possible solutions.
