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Rick Brinkman, ND
Keynote Fee : $5,001 - $10,000 plus expenses Fee Note Travels From: OR |
Topics
- Communications
- Customer Service / Patient Relations
- Relationships / Family
- Leadership & Strategy
- Service Excellence
- Workforce Issues
Events
- CME Programs
- Board Retreat
- Doctor's Meetings
- Executive Forums / Summits
- Leadership Events
- Medical School Events
- Staff Development
- Sales Meetings
- Women's Conferences
Products
* Click on the Product to Order
Programs
Dealing With People You Can't Stand~How to Bring Out the Best in People Even at Their Worst
Just as some people bring out your best, and other people bring out your worst, you can bring out the best in other people at their worst. It's a matter of understanding where they are coming from and what is likely to work with them. In an energetic, humorous manner, Dr. Rick's message hits home with situations that people find themselves in every day and empowers them with practical solutions.
What you say to people can produce defensiveness or trust, increase resistance or cooperation, promote conflict or understanding. Communication is like a phone number, we need all the digits to get through and we need them in the right order. When we don't pay attention to our communication and its effects on people, we often create difficult situations. By becoming a Conscious Communicator - having the skills and knowing the specific strategies to handle various problem behaviors - we empower ourselves to be successful in bringing out the best in people.
Dealing With People You Can't Stand delivers:
• Four key areas of focus to solve your people problems
• Essential skills that prevent conflict and create harmony in the workplace
• Critical techniques to help you "listen to understand" why people act like they do and what you can do to influence positive communication
• Building blocks for specific strategies to change difficult behaviors into complementary ones
Dr. Rick's most popular program is based on his best selling book, Dealing with People You Can't Stand, How to Bring Out the Best in People at their Worst and is available in keynote to full day sessions. A book signing/Meet the Author offers a special event that compliments the program.
THE DISEASE: In July 2008 The Joint Commission issued a warning that rude language and hostile behavior among health care professionals poses a serious threat to patient safety and the overall quality of care. They further stated that hospitals would be required to address such behaviors or risk losing accreditation. They also cite a study by the Institute for Safe Medication Practicesstating, "40% of clinicians have kept quiet or remained passive during patient events rather than question a known intimidator."The Commission issued a new standard effective January, 2009. Are you prepared?
THE CURE: Dr. Rick's 'Conscious Communication®' programs address difficult behaviors.
Dr.Rick identifies why people act the way they do, what causes them to be difficult and what to do about it. He teaches specific strategies to turn conflict into cooperation, emotion into reason and hidden agendas into honest dialogue. Even better he doesn't just teach people how to handle difficult behaviors, but how to prevent them and he influences the people who are being difficult to take responsibility for their own behavior.
Influence Positive Behavior...Increase Motivation & Morale...Increase Productivity
In times of rapid change and the need to do more with less, leaders must create an inspiring environment, empower others, give useful feedback, create an attitude of continuous improvement, and rally people around greater visions and goals. With Dr. Rick's Leadership In Action program, leaders are empowered to be great communicators and bring out the best in their teams.
Leadership In Action delivers:
• Skills to influence and inspire people
• Techniques to improve overall morale and performance
• Strategies to neutralize conflicts and unite all around a common purpose
• Solutions that drive performance and profits
In 1988, Dr. Rick was one of only 15 people selected by the Tom Peters Group to present the In Search of Excellence and Thriving on Chaos programs. He has coupled his years of research as a trainer for Fortune 500 companies and the Institute for Management Studies with Tom Peters' strategies in his Leadership In Action program. This powerful program is ideal as a keynote, half-day session/breakout or a full-day session.
(Based on the book by the same name)
Families are crazy, difficult, embarrassing, aggravating, etc.--and bad feelings between family members tend to linger, and repeat in a cycle, often leading to further misunderstandings.
In DEALING WITH RELATIVES, Dr. Rick uses healthy doses of insight, commonsense, reality checks, and humor to help address this very serious topic, and offering practical guidance on how to move beyond. First, he helps clarify our feelings by identifying ten types of behavior and giving them names like--the controller, the meddler, the martyr. Next he addresses common family situations that bring trouble and provides advice on how to deal with these traps.
And Dr. Rick offers the right language for expressing how you feel--without confronting, without shouting, without walking away. As he says, you can't choose your relatives--but you can choose how to deal with them through his practical, take-action advice for breaking the cycle of dysfunction.
This program is guaranteed to be the #1 program for the holiday season!
(Based on the book by the same name)
Some clients have nicknamed this program, "How to Get a Life." Dr. Rick shows people how to organize for success, establish clear priorities, separate work and personal time, recover time to do what is important and eliminate procrastination.
Life By Design shows attendees how to:
~ Recognize, clarify and stick to priorities
~ Master being here-now, and eliminating low priorities
~ Use time management techniques and recover time for what is important
~ Understand how health and energy is connected to feeling in control
~ Recognize and dump pseudo-procrastination
~ Establish clear priorities
~ Recover time to do what is important
~ Eliminate procrastination
Speaker Information
Dr. Rick Brinkman is best known for his Conscious Communications™ expertise conveyed to millions of people via keynotes and trainings, radio, television, print interviews, and numerous award-winning books, videos and audio programs.
His energetic, larger than life keynotes are perfect for any organization, association, conference, or event. He has spoken for groups as intimate as 25 CEO's on a sunset cruise to as large as 8,000 conference attendees.
Naturopathic Physician
Dr. Rick earned his Doctorate in Naturopathic Medicine from National College of Naturopathic Medicine, Portland, OR. He opened his practice specializing in mind / body medicine. His success with his patients led him to further study communication and how it can profoundly affect quality of life.
Tom Peters-In Search Of Excellence Trainer
Dr. Rick expanded to public practice becoming a trainer and professional speaker on communication, health, and wellness issues. In 1988 he was one of only 15 people the Tom Peters Group approved to do In Search of Excellence & Thriving on Chaos seminars.
International Best-selling Author
In 1994 he co-authored the international bestselling book, Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst, published by McGraw-Hill. It has been translated into 15 languages and was updated and re-released in 2002. In 1998 he co-authored the McGraw-Hill book, Life by Design, Bringing Out the Best in Yourself, which is available in three languages. In 2002 McGraw-Hill released his third book, Dealing With Relatives: Bringing Out the Best in Family at Their Worst. His latest book, Love Thy Customer, has been selected as McGraw Hill's business book of the year 2006. In addition he is the author of four audio and two video training programs on customer service, communication and life management. His audio tape "Dealing with Difficult People" is on Columbia House's all time top ten best seller list.
Awards Recipient
Dr. Rick has received numerous awards including Funniest Speaker of the Year by the Sales Forum and the Institute for Management Studies Distinguished Faculty Award.
Who's Who Client List
His message is well received by people in all industries at all levels. Clients have included the Astronauts at NASA, LucasFilm, Sony Pictures, IBM, Texas Instruments, the Federal Reserve Bank, the Army, Navy, IRS, Merck, Sanofi-Aventis, Loma Linda University Medical Center, Wells Fargo, Young Presidents Organization (YPO) and many others.
Dr. Rick imparts sophisticated knowledge with a light- hearted touch. Using every day situations, character sketches, and sound effects, he creates a larger than life presentation that fills your people with comic and cosmic "shocks of recognition" and insight. In short, his techniques produce results-oriented action for your organization because the substance of Dr. Rick's content is embedded by humor into memory.
Testimonials
"It has been our pleasure...to have Dr. Rick Brinkman speak to our employees four times in the last two years. His ability to adapt the subject material to the specific need of the audience was uncanny."
- St. Elizabeth Medical Center
"I never thought a communication program could change behaviors that took a lifetime to develop. But it's been 9 months and things are still different around here."
- Tektronix
"There is no one more professional than Rick. His humor was on the mark, we loved him."
-CA Assn of Nurse Practitioners
"You were...terrific, sensational, dramatic, funny, entertaining, thought provoking, educational, spectacular, and the hit of the program. Our people loved you!"
-Leisure Toursr