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Mark H Sanborn

Mark H Sanborn

Mark Sanborn is an international bestselling author and noted authority on leadership, team building, customer service and change. To meet healthcare challenges and navigate the changes, healthcare businesses will need to focus more than ever on leadership, change management, and the patient experience. Mark has helped hundreds of organizations and clients rise to meet challenges just like these as he assists organizations through the uncharted territory of 21st Century healthcare. He's the author of eight books, including Up, Down Or Sideways: How to Succeed When Times Are Good, Bad, or In Between and The Fred Factor: How Passion in Your Work and Life Can Make the Ordinary Extraordinary which has sold 1.6 million copies.

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Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted authority on leadership, team building, customer service and change.

We already know that managing the cost, quality, and delivery of healthcare is one of the great challenges of the 21st century for our communities, our businesses, and our nation. And it's about to get even more challenging. Costs keep rising. The options and information available to healthcare consumers keep growing. And now, the Affordable Care Act will bring a whole new wave of regulatory complexities and requirements to the industry.

To meet these challenges and navigate these changes, healthcare businesses will need to focus more than ever on leadership, change management, and the patient experience. Mark Sanborn has helped hundreds of organizations and clients rise to meet challenges just like these. The bestselling author of eight books on leadership, change, customer service, and teambuilding, Mark practices what he teaches as a leader of professional and community associations and as an entrepreneur. His expertise and his experience can help your organization plot a course through the uncharted territory of 21st Century healthcare.

Mark graduated cum laude from The Ohio State University. In addition to his work as a business educator and author, Mark continues to be an active leadership practitioner. Most recently he served as the president of the National Speakers Association.

Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. Mark is also a member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America.

Mark is the author of eight books, including the bestseller The Fred Factor: How Passion In Your Work and Life Can Turn the Ordinary Into the Extraordinary which has sold more than 1.6 million copies internationally. His other books include You Don't Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, Teambuilt: Making Teamwork Work, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do and his most recent book, Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between.

He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S.

Mark's list of over 2400 clients includes American Academy of Family Physicians, Omnicare, Anthem Blue Cross Blue Shield, GlaxoSmithKline, Kaiser Permanente, PlaneTree, and Visiting Nurse Associations of America.

"We each know how good we have become," Mark says, "but none of us knows how good we can be. One of the most exciting opportunities we get each day is to pursue our potential." Mark Sanborn challenges his audiences with this message and provides insights for extraordinary living.

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    "Mark Sanborn was absolutely fantastic. This was one of the best investments we made into our national meeting this year."

    - Kmart Pharmacy

    "Thank you for sharing Fred's attitude with us and doing it with such enthusiasm. You've been labeled as a true highlight of the event."

    - Palmer College of Chiropractic

    "Mark Sanborn's presentation was absolutely spectacular! It's no surprise that his keynote address received the highest praise of all activities during our 3-day conference."

    - DaVita

    "You successfully captured the attendees attention with your presentation style and information, and effectively connected the information to their role as a leader within professional and personal lives."

    - American Dietetic Association

    "They all found it motivating and inspirational! They also loved your sense of humor."

    - Cochlear

    "Our current and emerging leaders will benefit from your efforts to strengthen their leadership skills. I appreciate your contributions to our successful conference."

    - American Academy of Family Physicians

    "You clearly did your research and are an expert in the field of management and leadership training. We appreciated your attendance at our Executive Vice President Patrick Keefe's presentation, which you referenced during your speech, as well as contacting our top salesperson and other key members of our organization prior to the conference. Your preparation was obvious - your key points were relevant, and you spoke understandably to an audience of pharmacists fluent in acronyms and medical terminology."

    - Omnicare