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John Kenagy, MD, MPA
Keynote Fee : Call For Quote Travels From: MA |
Topics
- Future Trends
- Strategic Development
- Patient Safety
- Organizational Development
- Customer Service / Patient Relations
- Creativity / Innovation
- Leadership & Strategy
- Change
- Management
- Communications
- Patient Quality
- Performance Improvement
- Service Excellence
- Business of Healthcare
Events
- Doctor's Meetings
- Executive Forums / Summits
- Strategic Planning
- Board Retreat
- Staff Development
Products
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Programs
Lead Like Toyota: Managing Knowledge, Innovation And Inspiration In HealthcareToyota has been recognized for years as a great company. The term "Lean" defines their powerful process-improvement methods. Many companies use Lean skills and tools. But the mystery was that Toyota's success has been extremely difficult for others to sustain.
That mystery has been solved. There is much more to the story than a great process-improvement method. Toyota's leadership and management have moved beyond industrial process management to become knowledge managers. Toyota uniquely manages knowledge to develop people - every person in the organization contributing to better meeting customer needs.
Dr. Kenagy's new book Lead Like Toyota is a true innovation in leadership and management. The book tells the story and gives you the methods, skills and tools that will turbo-charge your management team. His presentations introduce you to Adaptive Design and the secrets of managing knowledge to develop your #1 resource—people—to continually better, and more profitably, meet the needs of patients.
Great new technologies promise wonderful improvements in patient care. But improving patient care means more than buying technology. Success requires changing people's minds and, even with strong, effective leadership, that's a lot harder than most people realize.
Dr. John Kenagy uses his Harvard Business School research and healthcare experience to outline the challenge, threats and opportunities of innovation. The evidence is clear: to achieve lasting results, you can't just change "things," like facilities, processes, product lines, technology, or org charts. Sustainable competitive advantage requires changing minds and developing people - that's the missing link for most organizations.
Dr. Kenagy's method, Adaptive Design focuses on what to do and, most importantly, how to execute and develop your organization's DNA to be "designed to adapt."
There is a new economic reality in American healthcare. Investment capital is increasingly limited and governmental support is disappearing in a sea of red ink. You don't have to be an economic pundit to know it is going to get worse before it gets better.
Now is the time to act. Changing economic conditions present great opportunities to organizations that have the agility to adapt and change. The key is to understand that it is not what you are doing now that counts; its your ability to adapt what you are doing to a constantly changing world that really makes the difference.
Dr. Kenagy's research as a Visiting Scholar at Harvard Business School and 37 years of health care experience show that the secret of success in hard times is continually generating more value from current resources, people and technology. His presentations show you how to use Adaptive Design to develop a Return on Assets business focus and build the capability to adapt into the DNA of your healthcare organization.
Will current investments in IT and electronic medical records cure what ails healthcare? Not according to Dr. Kenagy, whose white paper for Microsoft found that the billions of dollars invested in health IT are not delivering on the promise. Dr. Kenagy says current health IT systems are too costly and do not have the speed, flexibility or adaptability needed to handle the dynamic, complex, unpredictable nature of healthcare. He believes the health IT systems of the future will be less costly, modular, fast, flexible, friendly, and responsive. Think cell phones, distributed networks, and locally improvable, not laptops, centralized systems and "wait and pay for the next version."
The Pulse of Patient Care in America is Weak and ThreadyWhen President Obama announced another $313 billion in cuts to healthcare programs for the elderly and the poor, it signaled that there are no other options. For the last 40 years, Dr. Kenagy has seen the healthcare system try hard and fail at top-down solutions to curb soaring costs and, in his opinion, there are no recommendations in current cost control proposals that haven't been tried before. The result: we are paying more for less; and are hemorrhaging. He believes the only way to stop the bleeding is by building systems that meet the fundamental goal of healthcare - getting patients exactly what they need, when they need it and then capturing the knowledge and creativity of all our people to do this at lower cost.
Speaker Information
Dr. John Kenagy knows health care as a physician, health care executive, scholar, advisor and patient. After receiving his MD with distinction from the University of Nebraska Medical School, he trained in General and Vascular Surgery at the University of Washington and is a Fellow of the American College of Surgeons with board certification in General and Vascular Surgery.
In addition to 20 years experience as a vascular surgeon, he has been Chief of Surgery, Chief of Staff and held management positions including Regional Vice President for Business Development with Peace Health, a multi-state health care delivery system.
His frustration with current methods was fueled by an injury - he suffered a broken neck in a fall from a tree. He discovered that his recovery depended on the effort of individuals working in a broken system. Searching for organizational answers beyond "try harder," he earned a management degree from Harvard University's Kennedy School and was then appointed a Visiting Scholar at Harvard Business School from 1998-2002.
His Harvard research and teaching focused on innovative companies who excelled when others failed to adapt and change. He founded Kenagy & Associates, LLC to bring these capabilities to health care - using Adaptive Design to better and more profitably meet the needs of patients in an increasingly complex, rapidly changing world.
Dr. Kenagy's contributions have been widely recognized.
- Academic appointments include: Clinical Associate Professor of Surgery at the University of Washington, Adjunct Professor of Pharmacy and Therapeutics at the University of Pittsburgh and Visiting Scholar, Harvard Business School
- Forbes Magazine featured him as "the man who would save health care."
- Speaking and consulting engagements throughout the US and in Canada.
- Testimony before US Senate Commerce Committee.
- Published in journals as diverse as Journal of the American Medical Association and Harvard Business Review. His article "Service Quality in Health Care" was named the Best Health Care Management Article of the Year.
- Microsoft has supported his research and posted his white paper (see Additional Materials at top of page)
Testimonials
"To say that your presentation was a hit is an understatement! In fact several have asked with we could post your slides on our Convocation web site."
- Director, Conference Planning and Facilitation, National Health System
"I wanted to let you know how well everything went from my perspective ... I couldn't have hoped for better! You were uniformly well received by the group. They found the material stimulating and your presentation highly effective. Some of our toughest critics - both lay and physician - were quite complementary.
- Health System CEO
"Your presentation captivated our Physician Forum. Physicians who attended your program were highly complimentary of your thought-provoking topic and the expertise with which it was presented."
- Leadership Liaison/Program Development, State Medical Society
"Your presentation was just wonderful. Congratulations for the tremendous contribution you are making the health care industry with your ideas and creative way of communicating them. You are SO RIGHT!"
- President, Washington DC Healthcare "Thinktank"