Dr. John Izzo has personally worked with over 300 health systems, hospitals and medical conferences around the world. He is the author of over 100 articles and 4 best-selling books including Awakening Corporate Soul - Four Paths to Unleash the Power of People at Work and Values Shift - Recruiting, Retaining and Engaging the Multi-Generational Workforce. Awakening Corporate Soul established him as a pioneer in the movement to create more vital workplaces. He has been featured in a PBS special based on his award winning book - The Five Secrets You Must Discover Before You Die.
Izzo's work on corporate culture has been featured by CNN, Fast Company, Nurse Week, the Journal of the American Medical Association and the Wall Street Journal. His clients have ranged from Southwest Airlines to the Mayo Clinic, from IBM to Trinity Health and from Kaiser Permanente to Hewlett Packard.
His newest book Stepping Up - How Taking Responsibility Changes Everything, (published December, 2011) shares the benefits of taking initiative: it helps teams and leaders act like owners. Izzo shares a simple formula: "Change begins in this room, it begins with me, and it begins now."
Dr. Izzo brings to health care organizations around the world a powerful message and formula for renewing the heart in health care and creating a culture where compassionate service and a focus on excellence sit side by side.
Renewing the Heart of Healthcare
Health care is a unique "business" where a deep sense of mission is both the driver of passion and the best predictor of success. Yet many health care organizations are experiencing a loss of spirit and purpose at the same time as they need to engage their people's best efforts.
In this powerful program, Dr. John Izzo will help your group understand the keys to renewing the heart of health care - how leaders at all levels, from CEO's to the front line:
- Can take responsibility for re-igniting passion and purpose at work
- Can engage associates in their work
- Learn ways to keep teams spirited.
Dr. Izzo has worked with over 300 health care organizations across North America and Western Europe. His work in health care renewal has been featured in Nurse Week, the American Medical Journal, Health Care Finance and many other publications. His talk is both practical and inspiring, and will show your audience how to put heart back in health care delivery.
Compassionate Caring: Beyond Customer Service to Compassionate Care
Almost every health care organization is trying to provide great customer service to patients and clients but many traditional methods fail to inspire truly compassionate care. In this program, Dr. John Izzo uses two decades of experience advising health organizations to show the path to truly compassionate care where every patient feels loved and deeply cared for.
Dr. Izzo examines three keys to compassionate caring:
- Care for the Self: how caregivers and staff can rejuvenate themselves
- Care for the Team: how teams can create truly collaborative and positive team relationships
- Care for the Patients and their Families: how staff can stay focused on the patients, clients and their families.
Through compelling stories and real life examples, this program can be focused for the formal leadership or for front-line clinicians and staff. Whatever the audience - from nurse leaders to front line nurses, from physicians to other care providers - Dr. Izzo will show how to get beyond customer service to compassionate care.
Stepping Up - Taking Responsibility Changes Everything
There is a crying need for everyone in an organization to take personal responsibility. Each of us need to make it our responsibility to create a great workplace, to make sure we engage in our work, and that each of us takes 100% responsibility for creating great experiences for patients and clients.
Based on his new book, Stepping Up - How Taking Responsibility Changes Everything, published December 2011, Dr. Izzo shows how taking responsibility makes us happier, more successful and creates a great workplace. He shows how having an 'it is my job' attitude is the key to personal success.
An excellent program for leadership groups, Dr. Izzo will show:
- The keys to getting individuals and teams to take greater ownership
- How to get people out of victim thinking
- How to foster a workplace where people will step up to create change.
The Secrets of Highly Engaged Teams & Leaders
Studies show that healthcare organizations with high levels of employee engagement are significantly more profitable, have much higher patient satisfaction, higher productivity and have better clinical outcomes. But what are the secrets to highly engaged teams and highly engaged organizations?
Dr. John Izzo has spent a lifetime researching what separates truly passionate, high engagement teams and leaders from the rest of the pack. In this session you will discover the four keys to creating a high engagement team and see why some leaders consistently get high levels of commitment from people. Filled with inspiring examples and practical ideas that can be implemented immediately, you will see an impact on engagement beginning the day after your leaders hear this talk.
Based on his work with many of the best workplaces in the world, Izzo will show your leaders how the implementation of simple disciplines and routines will create highly engaged teams. Your people will see how they personally impact engagement while taking responsibility to engage team members. Based on his groundbreaking work in his best-selling books Awakening Corporate Soul and Values Shift, this program includes how to win and engage the emerging workforce.
No additional materials are available for this speaker.
