Jackie Freiberg, PhD

Are you looking for a leadership authority and a fresh perspective on business best practices? One of the best female business speakers available in today's market place, Jackie Freiberg, PhD, is a connoisseur of companies that blow the doors off business-as-usual. Freiberg and her husband, Kevin, are authors of the compelling new book GUTS!: Companies That Blow the Doors Off Business-as-Usual. GUTS! follows the Freibergs' award-winning national bestseller, NUTS!: Southwest Airlines' Crazy Recipe for Business and Personal Success, which has sold over 500,000 copies worldwide.

As a professional speaker, Freiberg is in high demand to deliver practical business strategies that prove to increase productivity, retention, service, loyalty and profitability. Through her speeches she inspires audiences to get GUTSY by sharing first-hand business experiences, insights, and strategies. Since the publication of GUTS! and NUTS!, Freiberg has become a connoisseur of really cool companies - nationally admired organizations where people want to work and choose to stay. She is passionate about equipping leaders at all levels with hope, ideas, and practical tools to kick-start and re-inspire their journey toward becoming employers of choice!

Freiberg's messages are designed around a series of powerful stories about really cool companies and GUTSY leaders. Her stories are both inspirational and very practical. They are loaded with unconventional, yet successful, business best practices from companies like SAS Institute, USAA, Southwest Airlines, Synovus Financial, Quad/Graphics, Ernst & Young, TD Industries, and other companies, that are admired for business, people strategies, and leadership. When she's not speaking, Freiberg spends time inside these companies learning directly from their leaders, employees and clients about what it takes to create an organization that is a magnet for great talent.

Prior to speaking and writing, Freiberg served as a coach to executives, managers, and front-line professionals on the results of the firms' organizational and 360-degree leadership assessments. She also served a similar role for the Center for Creative Leadership, where she offered upward feedback to executives participating in the five-day Leadership Development Program. She is co-founder of the Family Business Institute at the University of San Diego, where she was one of the creative forces behind the development of practical, research-based educational programs for closely-held family businesses. She also worked with MassMutual Life Insurance Company to design the first-ever CD-ROM training tool for family businesses and provided expert commentary on the complex business and personal issues faced by family businesses today.

Before joining the San Diego Consulting group, Inc., and its professional speaking firm full-time in 1993, Freiberg was manager of Corporate and Professional Programs for the University of San Diego. During her tenure at the University, she founded the Certificate in International Business Program and was director of the Institute for Quality & Productivity. In addition, she taught public speaking and communications courses as an adjunct professor. Freiberg received her bachelors degree in communication from the University of New Hampshire, masters degree in speech communication from San Diego State University, and she earned a doctorate in educational leadership at the University of San Diego.

BOOM!
7 Choices for Blowing the Doors off Business-as-Usual
BOOM is the speech every leader wants to give, every employee wants to live.

BOOM! is the result of studying many of the most innovative businesses, gutsy leaders, and accountable employees around. Jackie has distilled this collective wisdom into 7 essential choices that cause culture, service, success, and business to BOOM.

Jackie believes a company's success is as much the will of the people as it is the CEO. Why? Because leadership is a choice, not a position or a title. Leadership is not for the faint of heart - no wimps, no whiners, and no more moan'n and groan'n! Blowing the doors off business-as-usual is about ordinary people, at all levels, doing whatever-it-takes to be extraordinary. The BOOM message equips audiences to think big, act bold, expand their influence and become a positive force for change.

GUTSY LEADERSHIP!
Blowing the Doors off Service-as-Usual
Are you worthy of the employee and customer loyalty you desire?

Service is a choice and gutsy leaders make that choice from the inside out! Gutsy leaders have a "people first" philosophy. When employees feel honored and served, it causes them to provide extraordinary service to customers. Service leaders inspire their teams to become unforgettable and create a sacred bond with customers that inspires lifetime loyalty.

Gutsy leaders constantly create a sense of business literacy by getting people at all levels to think and act like owners - and doing whatever-it-takes! Gutsy leaders inspire mental flexibility - fun, creativity and innovation. People stay longer in places where they are having fun and adding value.

In this presentation, Jackie equips leaders with ideas and strategies for creating employee and customer loyalty - a place where people WANT to work and CHOOSE to stay!

LEGENDARY CULTURE!
Fuel Passion, Productivity and Profit
Every Organization has a culture. Is yours purposeful or accidental?

This presentation is about building a BRANDED CULTURE - a place where the culture is as well known as the company's products and services. Great companies leave nothing to chance, their cultures are purposeful - protected, promoted and measured.

Culture is not a program, it is a series of choices that happen everywhere, everyday. Culture must be a strategy, embraced and lived by everyone, at all levels. Competitors will find it almost impossible to replicate the unparalleled work ethic and esprit de corps that comes from employees who passionately and proudly own your brand.

In this presentation Jackie helps business leaders understand what it takes to create the BEST PLACES, where the BEST PEOPLE, can do their BEST WORK.