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We will do our best to assist you with viewing videos.

Here are a few tips:
  1. You need a FLASH player installed on your computer for our video clips to work? Recently purchased computers have FLASH installed. To install a FLASH player on your computer, for a free download, click here ( P1_Prod_Version=ShockwaveFlash&promoid=BIOW)
  2. Your FLASH program may be turned "OFF." Check with your tech support to find out how to turn "ON" your FLASH program.
  3. If the video is showing but is not clear and flowing properly, your FLASH program settings may be incorrectly set. It could be a result of your computer having an older version of the FLASH program. Use the above link to download the latest version. It could also be a result of your Internet connection.