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Medical Speakers & Keynote Speakers to Preview on the Topic of Patient-Centered Care
Featured is a partial list of our speakers who address the topics of Patient-Centered Care. We invite you to contact us 503-345-9164 so that we may offer our Top Choices - based on your meeting goals, audience and budget.
Laura Adams
Laura Adams
Laura Adams is the President and CEO of the Rhode Island Quality Institute (RIQI), a center of collaborative innovation that advances health and healthcare transformation. RIQI is the only organization in the nation to win all three of the major HITECH health IT grants which funded CurrentCare (the statewide health information exchange), the RI Regional Extension Center and the RI Beacon Community. Laura served on the ONC's HIT Policy Committee's Governance Panel for the Nationwide Health Information Network. She is a member of the newly-launched HIMSS Center for Patient and Family Centered Care Advisory Group and chaired the Institute of Medicine's (IOM) Planning Committee for the "Digital Infrastructure for Population Health.

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Kristin Baird, RN, BSN, MHA
Kristin Baird, RN, BSN, MHA
Kristin is an individual with a unique career path combining clinical nursing experience with marketing and business development for a variety of healthcare organizations. She is a consultant, author, speaker and trainer who uses an exclusive skill set to help healthcare organizations transform culture and shape the patient experience through leadership development, employee engagement, culture assessments, and mystery shopping.

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Scott Burton
Scott Burton
Scott Burton presents an upbeat, empowering and inspiring program on finding value and passion in life and on the job. He is a headlining comic and bestselling author who has worked with Seinfeld and Leno, written for prime-time television, and is a World-champion juggler. At the age of 30, he was diagnosed with a high grade, stage four cancer. What Burton found in the battle was not loss, but life! He turned his fears into strength, his tragedy to comedy. This is not a talk about cancer - it's a talk about potential. Burton's high-energy and very entertaining program goes beyond the fear of cancer or struggle in life and calls for joy, laughter, and expression of self every day.

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Martin Makary, MD
Martin Makary, MD
Over the last ten years, neither error rates nor costs have come down, despite scientific progress and efforts to curb expenses. Why? To patients, the healthcare system is a black box. Doctors and hospitals are unaccountable, and the lack of transparency leaves both bad doctors and systemic flaws unchecked. Patients need to know more of what healthcare workers know, so they can make informed choices. Accountability in healthcare would expose dangerous doctors, reward good performance, and force positive change nationally, using the power of the free market. Dr. Makary delivers a powerful, no-nonsense, non-partisan diagnosis for healing our hospitals and reforming our broken healthcare system.

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Allison Massari
Allison Massari
A powerful advocate for both patient and provider, Allison Massari is an invaluable resource for healthcare professionals. She experienced firsthand what personalized health care, delivered by committed empathic providers, really means when she was burned alive in a fire caused by a head-on auto collision, followed by a traumatic brain injury two years later. Allison spent over 400 days in hospitals, doctors' offices and physical therapy centers. She delivers a passionate story to inspire the collaboration of teams of medical personnel to profoundly demonstrate the power of authentic patient-centered care. Prepare to be delightfully surprised, to laugh, to perhaps have a few tears and to feel your heart crack wide open.

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Joseph Michelli, PhD
Joseph Michelli, PhD
An internationally sought-after speaker, author, and organizational consultant, Dr. Michelli is an expert in customer loyalty, client experience design, employee engagement and leadership. He is a Wall Street Journal, USA Today, Publishers Weekly, Nielson Bookscan and New York Times #1 bestselling author. In his book Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System he delivers compelling, uncommon leadership practices that transformed UCLA Health System and the resulting lessons powerful for today's business leader. Global Gurus selected Michelli #8 among Top Customer Service Professionals for 2016.

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David Nash, MD
David Nash, MD
Dr. Nash is a board certified internist who is internationally recognized for his work in public accountability for outcomes, physician leadership development, and quality-of-care improvement. Repeatedly named to Modern Healthcare's list of Most Powerful Persons in Healthcare, his pro bono national activities cover a wide scope. Currently he is on the VHA Center for Applied Healthcare Studies Advisory Board. He is a principal faculty member for Quality of Care programming for the American Association of Physician Leaders (AAPL) in Tampa, FL and leads the academic joint venture between AAPL and the JSPH. He is on the NQF task force on Improving Population Health and is on the John M. Eisenberg Award Committee from the Joint Commission. He also is a founding member of the AAMC-IQ Steering Committee, the group charged with introducing the tenets of quality and safety into medical education. Finally, Dr. Nash has chaired the Technical Advisory Group (TAG) of the Pennsylvania Health Care Cost Containment Council (HC4) for more than 15 years and he is widely recognized as a pioneer in the public reporting of outcomes.

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Quint Studer
Quint Studer
Quint Studer, named one of the "Top 100 Most Powerful People" by Modern Healthcare, has gained national recognition (USA Today, Inc. Magazine, Investor's Business Daily) as a change agent and thought leader in health care today because he so aptly links a sustained focus on service, quality, employee and patient satisfaction with growth and bottom-line results. Quint spent nearly 20 years inside health care, beginning in a staff position, later becoming COO of Holy Cross Hospital in Chicago and President of the Baptist Hospital Inc. in Pensacola, FL, where the hospital was awarded the Quality Cup by USA Today and Rochester Institute of Technology.

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Robert Wachter, MD
Robert Wachter, MD
For the past five years, Modern Healthcare magazine has named Robert Wachter, MD one of the 50 most influential physician-executives in the U.S. Generally considered the "father" of the hospitalist field, he is Professor and Associate Chair of the Department of Medicine at the University of California San Francisco where he directs the 50-physician Division of Hospital Medicine. Dr. Wachter is the author of 250 articles and 6 books and he edits the US government's two leading websites on safety (they receive about one million yearly visits). He has written two bestselling books on the subject and received the John M. Eisenberg Award, the nation's top honor in patient safety.

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  • The 2016 election is over, and a top priority for the new administration and Congress is healthcare. The candidates discussed little substance about healthcare during the campaigns, despite the fact it is approaching 20% of our economy and touches every American. You could say the problems in healthcare have been caused by action by one party and inaction by another party. You could say Republicans want this and Democrats want that, but I don’t think labeling should be the focus. The problem is Congress (both parties) are tied to special interest groups. Insurers, medical device manufacturers, pharmaceutical companies, and the plaintiff’s bar, along with Congress created our unaffordable healthcare system.
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  • Telehealth is here to stay, but it will go through an evolution like all new technology shifts. A new study evaluated performance of teledermatology. The results were mixed. There were incorrect diagnoses and missed diagnoses. Treatment recommendations were not always consistent with guidelines. Prescriptions frequently lacked disclosure about possible adverse effects.  The study was limited because there are not yet large numbers of cases to evaluate. A significant limitation to the study was the authors were unable to assess whether clinicians seeing these patients in traditional in-person encounters would have performed any better.

    On balance, telehealth is a good thing. It has the potential to expand access to more patients, and the medical literature is filled with examples of telehealth systems providing quality care.


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  • Squeezing in a little exercise improves concentration and actually makes your meeting more productive. Waking up the mind and body creates a better atmosphere for listening to the innovative thoughts and ideas being delivered and better prepares us for putting those ideas into action when we return to the workplace.

    Invite a person from your Leadership Team to deliver a “3-5 minute” exercise break. Exercise helps increase energy levels, as well as concentration levels.  Break up the presentations where sitting for long periods can put the mind, not to mention other parts of the body, to sleep.  The break also creates a different type of exposure for your attendees to interact with leadership! 
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  • Re-Posted from John Patrick’s Blog on Accelerating Cancer Treatment…I remember being at a technology conference in 1999 when teenagers Sean Parker and Shawn Fanning demonstrated a digital music service called Napster. It was the beginning of a revolution, and it made a lot of sense to me. The rock group Metallica sued Napster in 2000 and the momentum of music sharing slowed – temporarily. I never saw the problem as theft. I saw it as an industry unwilling to give up the status quo and give consumers a way to purchase music. It took Steve Jobs, the iPod, and iTunes to ignite major growth in digital music.
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  • Dr. John Patrick has the following to say to our next president:

    The 2016 political scene is unfolding. In less than a year, American citizens will decide who our next President will be. So far, in the debates, town halls, and speeches, little substance has been discussed about healthcare, despite the fact it is approaching 20% of our economy and touches every American. You could say the problems in healthcare have been caused by action by one party and inaction by another party. You could say Republicans want this and Democrats want that, but I don’t think labeling should be the focus.
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  • The latest in healthcare technology is from John Patrick’s blog:

    When doctors or nurses measure our blood pressure, they normally place a cuff around our arm and inflate it. The measurement is for a point in time and sometimes representative. Scientists at Australia’s Monash University are developing a new approach. Their cuffless “blood pressure estimation system” can be worn for hours at a time and wirelessly transmit real-time readings.

    The new approach uses radar technology and is comfortable because no pressure is applied to a patient’s body. Lead scientist Mehmet Yuce explains:

    The system incorporates a few small sensors that are worn against the skin at arterial sites, beneath the clothing.
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  • Recently I took a cab from the Dallas airport to a downtown hotel. During the ride I inquired of my driver what he thought of Uber. That was a mistake. I got a detailed and thorough analysis of everything he thought was wrong with the Uber concept and why it could not possibly last. His argument included that the drivers were not licensed, they did not have to pass any sort of test about the geography of the city, and that they did not carry adequate insurance. This contrasted with everything I’d heard from many friends that Uber is the best thing that has happened to intra-city travel.
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  • In the late 1800’s France poured money, men and material into building the Panama Canal. They were spectacularly unsuccessful. Years later the concept of a canal intrigued President Theodore Roosevelt. The prevailing sentiment at the time was that the canal should go to Nicaragua presumably because clearly anything connected with the French had to be slipshod.

    It was only after some thoughtful discussion and Roosevelt’s leadership that the decision was made for the United States to build the canal through Panama along the same route previously attempted by the French.

    In today’s environment anyone or anything associated with the Affordable Care Act is also immediately dismissed as irrelevant and moot by the political right.
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