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Keynote Speakers, Medical Speakers & Experts onLeadership
Featured is a partial list of our speakers who address the topics of Leadership. We invite you to contact us 503-345-9164 so that we may offer our Top Choices - based on your meeting goals, audience and budget.
Bruce Clark, DPH
Bruce Clark, DPH
One of America's foremost visionaries and authorities on the healthcare, business and marketing implications of the "new consumer," Dr. Clark co-founded Age Wave LLC., the leading marketing communication firm specializing in baby boomers and mature consumers. Many of his groundbreaking business initiatives in healthcare have significantly defined this emerging market niche. A nationally acclaimed speaker, he has published extensively and is called on frequently by the national media for his candid observations and strikingly accurate predictions. He has held senior management positions with National High Blood Pressure Education Program (NIH), the National Center for Health Education, the Healthcare Forum and the Healthcare Forum Journal.

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Carl Hammerschlag, MD
Carl Hammerschlag, MD
Carl A. Hammerschlag, M.D., a psychiatrist, author, and professional speaker says that "When we heal in community it actually makes a healthy outcome more likely, because everyone has a stake in the outcome." He is an authority in health and wellness, healing, leadership, authenticity and surviving in rapidly changing times. A master storyteller, he uses his stories to illustrate that the future of healthcare rests in the ability of community to provide for prevention of disease. For the last 25 years he has been a humanitarian clown, joining Patch Adams MD the world’s most recognized humanitarian clown/doctor, spreading clown joy and healing in disaster areas, refugee camps, and institutions all over the world.

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Stanley Hupfeld
Stanley Hupfeld
With almost forty years of award-winning healthcare leadership experience, Stan Hupfeld brings into focus the problems existing in healthcare today and the solution for our future. Historically, health care delivery has tended to be transactional and unidirectional-in other words one doctor-one hospital stay-one insurance bill. In a post reform world all bets are off requiring a different kind of thinking when we begin to take a risk(read premium dollar) for the total care of a patient population. In that environment we must be much shrewder and have a different approach with the other stakeholders understanding why healthcare seems to defy our best thinking about how to change it and what policy alternatives give us the best hope of survival.

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Brad Ludden
Brad Ludden
A world-class kayaker who also happens to be a world class human being and one of 2016 CNN's "Top 10 Heroes!" By 18, Brad was living his dream. He was Nike's first sponsored whitewater kayaker, on the cover of Outside Magazine and traveling the globe in search of first descents - successfully paddling a river that no one has ever paddled before. But despite those successes, something was missing. At a young age Brad watched his Aunt battle cancer and realized how little support there was for her. Thirteen years later he founded First Descents - an organization that empowers people fighting and surviving cancer by providing free outdoor adventures helping more than 3,000 young adults live beyond their disease and pursue a journey not previously forged.

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John Patrick
John Patrick
"It's not disease, dollars, or doctors standing in the way of safe and affordable healthcare. The solution includes a new health attitude of patients, providers, payers, and policymakers" John Patrick Vice president of Internet technology at IBM Corporation from 1995 to 2001, John Patrick's unofficial title was Internet visionary and Business 2.0 labeled him one of the industry's most intriguing minds. Forging a leadership role in the healthcare arena with his latest book, Health Attitude: Unraveling and Solving the Complexities of Healthcare affords him the unofficial title: healthcare visionary.

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Michael Abrashoff
Michael Abrashoff
When Mike Abrashoff took command of the USS Benfold, the ship’s performance ranked at rock-bottom. Worse - the crew didn’t feel safe should they be called into action. Determined to improve performance, but without the power to hire, fire or promote personnel, Abrashoff focused on what he could change: the ship’s culture. His innovative approach broke from the traditional command-and-control leadership style and sought to see the ship from the eyes of his crew - creating a guiding set of principles he calls Grassroots Leadership. His results-oriented approach equips organizations with the strategies, tactics and tools necessary to unleash innovation, lead significant change and increase operational performance. Publications from Fast Company to The Harvard Business Review have heralded this remarkable story.

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Shawn Achor
Shawn Achor
Shawn Achor, author of The Happiness Advantage, spent over a decade at Harvard University where he won numerous distinguished teaching awards for his work. He graduated magna cum laude from Harvard and earned a Masters from Harvard Divinity School in Christian and Buddhist ethics. In 2006, he was Head Teaching Fellow for "Positive Psychology," the most popular course at Harvard at the time. In 2007, Shawn founded Good Think Inc. to share his research with a wider population. When the global economy collapsed in 2008, Shawn was immediately called in as an expert by the world's largest banks to help restart forward progress. Subsequently, Shawn has spoken in 45 countries to a wide variety of audiences: bankers on Wall Street, students in Dubai, CEOs in Zimbabwe. Shawn's research on happiness and human potential has received attention from the Harvard Business Review, New York Times, Forbes, CNN, and NPR.

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Laura Adams
Laura Adams
Laura Adams is the President and CEO of the Rhode Island Quality Institute (RIQI), a center of collaborative innovation that advances health and healthcare transformation. RIQI is the only organization in the nation to win all three of the major HITECH health IT grants which funded CurrentCare (the statewide health information exchange), the RI Regional Extension Center and the RI Beacon Community. Laura served on the ONC's HIT Policy Committee's Governance Panel for the Nationwide Health Information Network. She is a member of the newly-launched HIMSS Center for Patient and Family Centered Care Advisory Group and chaired the Institute of Medicine's (IOM) Planning Committee for the "Digital Infrastructure for Population Health.

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Robyn Benincasa
Robyn Benincasa
2014 CNN Hero, World Champion Eco-Challenge Adventure Racer, NT Times Bestselling Author, Founder of the 501c3 Project Athena Foundation, 3x Guinness World Record Distance Paddler, Proud Owner of 2 Metal 'Bionic Hips' and Full Time San Diego Firefighter Robyn Benincasa definitely knows a thing or two about ordinary people accomplishing extraordinary things. NBC, ABC, CNN, ESPN, USA Network, Discovery Channel, Outdoor Life Network, PBS and FOX have all featured Robyn and her amazing accomplishments. Add to those network credits editorials in Fast Company, Sport Illustrated, Vogue, Corporate & Incentive Travel, The New York Times, Outside, and Harper's Bazaar, and it's no surprise your meeting will be electrifying!

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Rick Brinkman, ND
Rick Brinkman, ND
Co-author of the international bestseller, Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst, Dr. Rick Brinkman has been sharing his human behavior insights and practical communication strategies in his trademark entertaining and educational style since 1980. Following medical school, he went into private practice and his success there led him to further study communication and the effect it has on our quality of life. His communication programs receive high marks in topics pertaining to sales, customer service, safety and leadership where he is invited back for repeat performances across the U.S.

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Brene Brown
Brene Brown
Dr. Brene Brown is a research professor at the University of Houston Graduate College of Social Work. She has spent the past twelve years studying vulnerability, courage, worthiness, and shame. Her groundbreaking research has been featured on PBS, NPR, CNN, The Washington Post, and The New York Times.

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Karyn Buxman, RN, MSN
Karyn Buxman, RN, MSN
A humorist, internationally recognized expert in therapeutic humor, and former nurse, Karyn Buxman began her career in speaking when she realized it didn't require white support pantyhose, didn't involve body fluids, and didn't have to be done in 12-hour shifts. President of HUMORx and an active member of both the Applied Sciences for Therapeutic Humor and International Society of Humor Studies, Buxman shows people how to use humor for brain health, stress management, manage conflict with humor, increase creativity through laughter and play and in dealing with disease management. Her mission: To improve global health, prevent diseases like diabetes, heart and stroke, cancer and age related illnesses to heal the humor-impaired!

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Jack Canfield
Jack Canfield
A world-renowned expert at warming hearts and changing lives, Jack Canfield is the originator and co-creator of the New York Times #1 bestselling book series, Chicken Soup for the Soul. But behind the empire Time magazine called the "publishing phenomenon of the decade" is America's leading expert in creating peak performance for entrepreneurs, corporate leaders, managers, sales professionals, corporate employees, and educators. A compelling, empowering, and compassionate coach, he has been a high school and university teacher, a workshop facilitator, a psychotherapist, and for the past 30 years, a leading authority in the areas of self-esteem, achievement motivation, and personal development.

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Jim Carroll
Jim Carroll
As a leading international futurist, trends and innovation expert, Jim Carroll dedicates his time to helping people and organizations understand how they can aggressively adopt tomorrow - today. By waking people up to the trends that will affect them, Carroll challenges them to cope with a world that continues to witness constant, relentless, dramatic change. He is recognized for his critical thinking and business-oriented view of issues relating to social, consumer and workplace trends, demographic and lifestyle issues, emerging technologies, as well as economic and business trends. He is recognized worldwide for presentations that involve his signature humor, high-level energy, deep insight, and challenging observations, and which are based on extensive research and customization.

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Ben Casnocha
Ben Casnocha
Ben Casnocha is an award-winning entrepreneur, author, and executive in Silicon Valley. He recently served as Chief of Staff to the Chairman at LinkedIn. He is coauthor with LinkedIn founder Reid Hoffman of the recent New York Times bestseller "The Alliance: Managing Talent in the Networked Age," which has become one of the most sought-after management frameworks on how to recruit, manage, and retain entrepreneurial employees. Human Resources magazine recently named Ben one of the top trendsetters in the talent industry. He has appeared on CNN, The Charlie Rose Show and CNBC and been featured in various media including The Economist, The New Yorker, and the Wall Street Journal.

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Clayton Christensen
Clayton Christensen
A Harvard Business School professor and advisor to some of the world's biggest companies, Clayton Christensen believes that industry leaders get blindsided by disruptive innovations precisely because they focus too much on their most profitable customers and businesses. Rather than being destroyed by them, Christensen shows companies how to create disruptions, discover and nurture the best ideas and create entirely new markets. Most important, he challenges companies to implement a "well functioning disruptive growth engine." As author of The Innovator's Solution, The Innovator's Dilemma and Seeing What's Next: Using the Theories of Innovation to Predict Industry Change, Christensen argues that innovation can be a predictable process that delivers sustainable, profitable growth.

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Scott Christopher
Scott Christopher
Scott Christopher is co-author of the best-selling book, The Levity Effect: Why It Pays to Lighten Up, and VP of Speaking/Training at The Culture Works. He is a contributing author of A Carrot A Day, The Daily Carrot Principle and a feature columnist for Human Capital magazine. As a work culture expert and humorist, Scott has circled the globe entertaining and motivating thousands of audiences from senior leader retreats to all-staff meetings. His unforgettable messages and off-the-cuff humor illustrate firsthand how levity, humor and becoming a 'people person' enrich lives both at work and at home.

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Geoff Colvin
Geoff Colvin
To look at the numbers is to understand his influence: ~ 14 million people visit Fortune.com's website. Geoff's "On Leadership" interview series is one of the most popular features on the site ~ Fortune has 3.8 million readers - Geoff's been with Fortune Magazine for 34 years and his column is one of the most popular items ~ For 27 years Geoff's "Inside Business" segments on CBS Radio stations across America with 7 million listeners The insights Geoff delivers are remarkable in their clarity, giving leaders the perspective they need to make better decisions about the future of healthcare.

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Tom Connellan
Tom Connellan
When healthcare groups like Mercy Health Partners, Baylor Health Care, Glaxo, Solvay, and the University of Michigan Health System want help in taking their performance to another level, they call Tom Connellan - and with good reason. Described by one CEO as "the Dr. Phil of corporate performance," he knows first-hand what it takes to grow a business.

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David Cutler
David Cutler
David Cutler, Harvard Professor of health economics and author of Your Money Or Your Life: Strong Medicine for America's Health Care System, was the subject of a feature article in the New York Times Magazine, by Roger Lowenstein titled: The Quality Cure. He served on the Council of Economic Advisers and the National Economic Council during the Clinton Administration and was senior health care advisor to Barack Obama's Presidential campaign. Cutler was recently named one of the 30 people who could have a powerful impact on healthcare by Modern Healthcare magazine and one of the 50 most influential men aged 45 and younger by Details magazine.

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Jeff DeGraff, PhD
Jeff DeGraff, PhD
Jeff DeGraff is a world-renowned professor, speaker and innovation guru. Referred to as the "Dean of Innovation," His advice is highly sought on how to pick, manage and harvest winning ideas in organizations. Jeff's expertise has been shared globally at top innovation incubators and think tanks.

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Peter Diamandis, MD
Peter Diamandis, MD
Recently named one of "The World's 50 Greatest Leaders" - by Fortune Magazine Peter Diamandis, MD is passionate about solving some of the world's grand challenges. His focus is on driving breakthroughs in products, companies, industries and humanity. A NY Times Best-Selling author, innovator, and founder of The X PRIZE, Diamandis works with Fortune 100 companies, government leaders and captains of industry. Over the past 15 years, his many awards for technology and innovation, include The Economist's "No Boundaries" award for "meta-innovation -- driving innovation in the way people innovate." Called "one of the best speakers ever" by numerous CEO-level audiences, Diamandis' positive message and passion for innovation are inspiring and infectious.

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Mitchell Ditkoff
Mitchell Ditkoff
Mitch is the President and Co-Founder of Idea Champions. He is a former adjunct faculty member at GE's Crotonville Management Center and Duke Corporate GE. His new bestselling book in 2016 is Storytelling at Work: How Moments of Truth Reveal the Real Business of Life. Mitch is considered one of the world's best speakers on fostering a culture of innovation.

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George Dom
George Dom
George Dom is a former naval officer and aviator. His career included key leadership positions in high performance organizations, including four aircraft carrier fighter squadrons and command of the air wing on the USS John F. Kennedy. What gave him the greatest lasting satisfaction was "building" high performance leaders and teams. Leadership development is not only the key to success but crucial to survival.

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Chip Eichelberger
Chip Eichelberger
Chip Eichelberger, CSP will be THE energy source for your event! Formerly Tony Robbins international point man, Chip is a proven pro that will do the homework necessary to customize his message with your theme and business model. He specializes in customized, high energy, engaging, humorous and interactive opening, after meal and closing presentations. Winning Sales Leader of the Year twice, he hired, trained and led sales teams around the U.S. and became Robbins' international point man planting the flag for Tony in Australia and the UK.

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Susan Ershler
Susan Ershler
Susan Ershler tours the world speaking about her life journey and sharing with others her secrets for success, determination, and achieving seemingly impossible goals.

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Steve Farber
Steve Farber
Best-selling author & extreme leadership guru, Steve Farber, focuses on coaching & inspiring Extreme Leadership at all organizational levels. It is his passion, and he does so with a style that is part strategist, part social commentator and all energy.

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Joe Flower
Joe Flower
Joe Flower, an internationally recognized healthcare futurist and a world-class presenter, has been writing, speaking, and consulting about creating change for over two decades. In his powerful keynotes and interactive workshops, Flower - - shares his unique grasp of the forces transforming healthcare, such as the aging of the Baby Boom; radically new pharmaceuticals and therapies; digitization and automation; extreme cost pressures; shifts in payment structures; and perhaps greater than any of them, the rising power of the consumer.

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John Foley
John Foley
John is the former lead solo pilot of the Blue Angels, a Sloan Fellow at Stanford School of Business, a gratitude guru and an expert in the how of High Performance teams. His exciting, rare journey inspires awe, triggering audiences to take action and rethink what they believe is possible. John employs those intense realities as a metaphor to motivate teams and individuals to reach for their highest potential while empowering organizations to sustain excellence under dynamic change.

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Jackie Freiberg, PhD
Jackie Freiberg, PhD
One of the best female business speakers available in today's market place, Jackie Freiberg, PhD, is a connoisseur of companies that blow the doors off business-as-usual. She is the co- author of the compelling book, GUTS!: Companies That Blow the Doors Off Business-as-Usual, and the award-winning national bestseller, NUTS!: Southwest Airlines' Crazy Recipe for Business and Personal Success. As a professional speaker, Freiberg is in high demand to deliver practical business strategies that prove to increase productivity, retention, service, loyalty and profitability. She is passionate about equipping leaders at all levels with hope, ideas, and practical tools to kick-start and re-inspire their journey toward becoming employers of choice!

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Kevin Freiberg, PhD
Kevin Freiberg, PhD
Kevin Freiberg, PhD, is recognized in the business arena as a thought leader and authority on gutsy leaders and companies. His book, GUTS! Companies That Blow the Doors Off Business-as-Usual, the exciting sequel to their hugely successful book, NUTS! Southwest Airlines' Crazy Recipe for Business and Personal Success. One of the most influential voices on the speaking circuit today, Freiberg is widely acknowledged for his expertise in helping clients build strong, purposeful cultures that attract top talent and loyal customers; developing gutsy leaders who excel at hiring, retaining and unleashing world-class talent; re-recruiting people and re-inspire the passion for increased performance and productivity; and increasing customer loyalty by building customer-centric organizations.

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Daniel Friedland, MD
Daniel Friedland, MD
Daniel Friedland, MD, is an internationally recognized thought leader and a passionate and dynamic keynote speaker, educator, coach and consultant on Evidence-Based Medicine, Health, Wellness and Productivity. He is board certified in Internal Medicine, serves on the Board of Directors of the American Board of Integrative Holistic Medicine and is the author of Evidence-Based Medicine: A Framework for Clinical Practice, one of the first textbooks on this topic.

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Juliet Funt
Juliet Funt
"When a company adds WhiteSpace to its culture every single employee benefits. You can almost hear an audible sigh of relief as a path is cleared back to strategic thinking and focus." - Juliet Funt As the CEO of WhiteSpace at Work, Juliet helps organizations, their leaders and employees flip the norms of business in order to reclaim their creativity, productivity and engagement. A nationally recognized expert in coping with the "Age of Overload," her thought-provoking content and actionable tools deliver a force for change in organizations around the world. Juliet helps them find their WhiteSpace, recharge their people and reclaim their passion for work!

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Tim Gard
Tim Gard
Authority in stress reduction, increasing productivity, morale, and overall job satisfaction through humor., Tim Gard is the author/co-author of 4 books; frequent guest on TV & radio; CPAE Speaker Hall of Fame, Certified Speaking Professional, named Meetings and Conventions "Best Speaker Heard or Used!"

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Joe Greer, MD
Joe Greer, MD
At the Presidential Medal Of Freedom ceremony President Barack Obama said, 'It's a life that might be distilled into a question Dr. Greer asks all of us: 'If we don't fight injustice, who will?' In 1994 Joe was named by Time magazine as one of "America's 50 Young American Leaders Under 40" as well as receiving the CBS/Newsweek Achievement Award at the Kennedy Center. He was one of 10 recipients of the Caring Award based on his vision of a clinic to treat the poor and homeless populations of Miami, later chronicled in his book: "Waking up in America: How One Doctor Brings Hope to Those Who Need It Most."

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Phil Hansen
Phil Hansen
Referred to by his fans as "the Artist for the People", Phil Hansen is an internationally recognized multimedia artist, speaker, author and innovator -- at the forefront of bringing art to a wider audience. He defies conventional thinking by approaching limitations as opportunities and his inspirational story was first shared on the TED stage with over 2,000,000 million viewers, and then shared around the world including on PBS, BBC and CCTV. The complexities of running a business today are like creating a work of art: a continuous process of discovery, risk - taking, and adaptation. Phil's approach to achieving artistic success is not only a natural fit for business but also a necessity for how to adapt to the accelerating pace of change.

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Regina Herzlinger
Regina Herzlinger
Called America's leading advocate for market-driven, consumer-oriented health reform, Regina Herzlinger is one of the country's most respected health care analysts. Dubbed by Money magazine as the "godmother of consumer-driven healthcare," she is known for her pioneering research, analyses, and predictions in the areas of managed care, consumer-driven healthcare and healthcare focused factories - two terms that she coined. Also the first woman ever to be tenured and chaired at Harvard Business School, she is the university's Nancy R. McPherson Professor of Business Administration.

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Glen Hiemstra
Glen Hiemstra
Glen Hiemstra is dedicated to disseminating information about the future to assist healthcare individuals and organizations in effective strategic planning. An internationally respected expert on future trends, long-range planning and creating the preferred future, Glen has advised professional, business, and governmental organizations for two decades and has served as a technical advisor for futuristic television programs. A writer and blogger as well as a speaker and consultant, Glen is the author of Turning the Future into Revenue: What Businesses and Individuals Need to Know to Shape Their Future..

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Ben Hines
Ben Hines
Founded Moving Performance in 2009, Ben brings together his two passions: people development and music. He uniquely combines his 13 years of commercial experience in the financial and legal sectors with his own musical abilities as a semi-professional orchestral French horn player. Ben has used music to help both executive boards and emerging leaders to reflect on their strengths and those of others, to move toward more collaborative and productive outcomes. He works across the world facilitatin

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Sally Hogshead
Sally Hogshead
Sally is Chief Fascination Officer of Fascinate, Inc. As an international keynote speaker and author of the internationally-acclaimed book, FASCINATE: Your 7 Triggers to Persuasion and Captivation, she is the creator of The Fascination Advantage test and was named "the most successful junior copywriter of all time. Sally founded the West Coast office of the illustrious ad agency CP+B and frequently appears in national media including NBC's Today Show and the New York Times.

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Chad Hymas
Chad Hymas
At the age of 27, Chad Hymas broke his neck in an accident which left him a quadriplegic. Inspired by his son, Hymas made the decision that he had the power to control his own future. Now President of his own communications company and author of the book, Soaring to New Heights, he shares principles and values that have helped him to achieve the unachievable - inspiring audiences to stretch out their own wings, take off with confidence, and not worry about where they're going to land. Through his unique sense of humor and touching stories, Hymas delivers a message that taps into the heart of every audience.

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Willie Jolley
Willie Jolley
* Named "One of the Outstanding 5 Speakers In The World" - by Toastmasters International * Best Selling Author of "A Setback Is A Setup For A Comeback" & "An Attitude of Excellence!" * Host of "The Willie Jolley Show" on CBS-TV, PBS, Sirius/XM & WHUR-FM

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Thomas Kolditz
Thomas Kolditz
Tom Kolditz is the founding Executive Director of the Doerr Institute for New Leaders at Rice University. He designed and directed the core Leader Development Program at the Yale School of Management, served as the chairman of the Department of Behavioral Sciences and Leadership at West Point, and was the founding director of the West Point Leadership Center.

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Professor John Kotter
Professor John Kotter
John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change. His is the premier voice on how the best organizations actually achieve successful transformations. The Konosuke Matsushita Professor of Leadership, Emeritus at the Harvard Business School and a graduate of MIT and Harvard, Kotter's vast experience and knowledge on successful change and leadership have been proven time and again. John Kotter's articles in The Harvard Business Review over the past twenty years have sold more reprints than any of the hundreds of distinguished authors who have written for that publication during the same time period.

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Polly LaBarre
Polly LaBarre
Polly LaBarre is a bestselling author, speaker, and entrepreneur who has worked for nearly 20 years to embolden and equip leaders in every realm of endeavor to make their organizations more resilient, innovative, inspiring, and accountable. She is an inspiring and provocative voice on the big ideas and important questions that will shape the future of organizations, work, and success. She was a member of the original team of Fast Company magazine, where she was senior editor for the better part of a decade. More recently, Polly has been a business and innovation correspondent for CNN where she produced regular segments on big ideas and best practices from the world of business and beyond.

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Robert Laszewski
Robert Laszewski
Robert Laszewski is a policy and marketplace expert specializing in assisting clients through the significant health policy and market change in the current health care cost and quality challenge. His client list includes health insurance companies, casualty insurance companies, HMOs, Blue Cross organizations, hospitals, pharmaceutical companies, physician groups, providers and payees. Mr. Laszewski has participated extensively in the nation's health care debate, especially on health insurance reform and the impact it will have on existing health insurance programs, the insurance industry, and the evolving role between payers and providers.

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Tan Le
Tan Le
Tan Le is a technology entrepreneur, business executive and sought-after keynote speaker. As Founder & CEO of Emotiv Lifesciences, a bio-informatics company focused on identifying biomarkers in the brain for mental and other neurological conditions.

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Patrick Lencioni
Patrick Lencioni
Patrick Lencioni is founder and president of The Table Group, Inc., a specialized management-consulting firm focused on executive team-development and organizational health. He has been described by the One-Minute Manager's Ken Blanchard as "fast defining the next generation of business thinkers." Pat's work has also been featured in numerous publications such as Fast Company, INC. Magazine, USA Today, Entrepreneur, Drucker Foundation's Leader to Leader and The Harvard Business Review.

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Josh Linkner
Josh Linkner
Josh Linkner delivers inspiring and actionable keynotes to drive meaningful outcomes worldwide. He is the perfect balance between energizing and practical; entertaining and result-focused; fun and impactful. As an innovation keynote speaker, New York Times Bestselling author, successful four-time entrepreneur, venture capitalist, national columnist and well-respected jazz musician, Josh blends deep, real-world experience with a magnetic stage presence to help people and organizations thrive. Every talk is customized to drive the biggest possible impact, combining engaging stories, gorgeous visuals, and practical techniques that push audiences to jumpstart their creative energy and solve challenges in fresh, innovative ways.

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Douglas Lipp
Douglas Lipp
As former head of training at Disney Studio's Walt Disney University, Doug Lipp understands the power of a strong organizational culture. Lipp brings audiences into the unique culture of customer service that sets Disney apart. In the process he shows them how to design a system that works for their own industry - outlining ideas that will enable them to create the same kind of "service magic" in their organization. He has authored six books. His latest, The Changing Face of Today's Customer, reveals how to develop a "cultural sense" in addition to common sense about customer service.

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  • The 2016 election is over, and a top priority for the new administration and Congress is healthcare. The candidates discussed little substance about healthcare during the campaigns, despite the fact it is approaching 20% of our economy and touches every American. You could say the problems in healthcare have been caused by action by one party and inaction by another party. You could say Republicans want this and Democrats want that, but I don’t think labeling should be the focus. The problem is Congress (both parties) are tied to special interest groups. Insurers, medical device manufacturers, pharmaceutical companies, and the plaintiff’s bar, along with Congress created our unaffordable healthcare system.
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  • Telehealth is here to stay, but it will go through an evolution like all new technology shifts. A new study evaluated performance of teledermatology. The results were mixed. There were incorrect diagnoses and missed diagnoses. Treatment recommendations were not always consistent with guidelines. Prescriptions frequently lacked disclosure about possible adverse effects.  The study was limited because there are not yet large numbers of cases to evaluate. A significant limitation to the study was the authors were unable to assess whether clinicians seeing these patients in traditional in-person encounters would have performed any better.

    On balance, telehealth is a good thing. It has the potential to expand access to more patients, and the medical literature is filled with examples of telehealth systems providing quality care.


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  • Squeezing in a little exercise improves concentration and actually makes your meeting more productive. Waking up the mind and body creates a better atmosphere for listening to the innovative thoughts and ideas being delivered and better prepares us for putting those ideas into action when we return to the workplace.

    Invite a person from your Leadership Team to deliver a “3-5 minute” exercise break. Exercise helps increase energy levels, as well as concentration levels.  Break up the presentations where sitting for long periods can put the mind, not to mention other parts of the body, to sleep.  The break also creates a different type of exposure for your attendees to interact with leadership! 
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  • Re-Posted from John Patrick’s Blog on Accelerating Cancer Treatment…I remember being at a technology conference in 1999 when teenagers Sean Parker and Shawn Fanning demonstrated a digital music service called Napster. It was the beginning of a revolution, and it made a lot of sense to me. The rock group Metallica sued Napster in 2000 and the momentum of music sharing slowed – temporarily. I never saw the problem as theft. I saw it as an industry unwilling to give up the status quo and give consumers a way to purchase music. It took Steve Jobs, the iPod, and iTunes to ignite major growth in digital music.
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  • Dr. John Patrick has the following to say to our next president:

    The 2016 political scene is unfolding. In less than a year, American citizens will decide who our next President will be. So far, in the debates, town halls, and speeches, little substance has been discussed about healthcare, despite the fact it is approaching 20% of our economy and touches every American. You could say the problems in healthcare have been caused by action by one party and inaction by another party. You could say Republicans want this and Democrats want that, but I don’t think labeling should be the focus.
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  • The latest in healthcare technology is from John Patrick’s blog:

    When doctors or nurses measure our blood pressure, they normally place a cuff around our arm and inflate it. The measurement is for a point in time and sometimes representative. Scientists at Australia’s Monash University are developing a new approach. Their cuffless “blood pressure estimation system” can be worn for hours at a time and wirelessly transmit real-time readings.

    The new approach uses radar technology and is comfortable because no pressure is applied to a patient’s body. Lead scientist Mehmet Yuce explains:

    The system incorporates a few small sensors that are worn against the skin at arterial sites, beneath the clothing.
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  • Recently I took a cab from the Dallas airport to a downtown hotel. During the ride I inquired of my driver what he thought of Uber. That was a mistake. I got a detailed and thorough analysis of everything he thought was wrong with the Uber concept and why it could not possibly last. His argument included that the drivers were not licensed, they did not have to pass any sort of test about the geography of the city, and that they did not carry adequate insurance. This contrasted with everything I’d heard from many friends that Uber is the best thing that has happened to intra-city travel.
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  • In the late 1800’s France poured money, men and material into building the Panama Canal. They were spectacularly unsuccessful. Years later the concept of a canal intrigued President Theodore Roosevelt. The prevailing sentiment at the time was that the canal should go to Nicaragua presumably because clearly anything connected with the French had to be slipshod.

    It was only after some thoughtful discussion and Roosevelt’s leadership that the decision was made for the United States to build the canal through Panama along the same route previously attempted by the French.

    In today’s environment anyone or anything associated with the Affordable Care Act is also immediately dismissed as irrelevant and moot by the political right.
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